Furniture Protection Connection, Inc. is committed to maintaining your trust and confidence.
Furniture Protection Connection, Inc. will not send you email that you have not agreed to receive. We may periodically send you email announcing news and event information. If you choose to supply your postal address in an online form, you may receive mailings from us as well.
No Sharing of Personal Information Furniture Protection Connection, Inc. never sells, rents, leases or exchanges your personal information with other organizations. Furniture Protection Connection, Inc. assures you that the identity of all who contact us through this website will be kept confidential. Furniture Protection Connection, Inc. may occasionally send mailings on behalf of other organizations or ministries when their interests align with Furniture Protection Connection, Inc.
Security Furniture Protection Connection, Inc. is committed to ensuring the security of your personal information. Furniture Protection Connection, Inc. collects information that is necessary only to process an order. All orders are processed through PayPal. All account information collected on this web site is stored on PayPal’s secure site and is not available to the Furniture Protection Connection, Inc. computers, other than shipping and email information.
Many websites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other websites may be diminished and some features may not work as intended.
Shipping Policy Most orders are shipped within 3 business days. All orders are shipped via USPS, DHL, FedEx, UPS or comparable carrier. Processing time of your order can vary from 3-14 days depending on product availability. Orders shipped by ground service average 4-10 business days from date of order to reach their destination. Additional charges may apply depending on weight. We will notify you of any additional charges before shipping. When calculating actual ship date, please do not count Saturdays, Sundays or federal holidays. Neither UPS nor DHL will ship to P.O. Boxes. Please include a complete street address for all orders. If ordering internationally, any taxes, customs, or related fees will be your responsibility at the time of receipt.
Billing Policy We accept Visa, MasterCard, Discover, and American Express. All online orders are processed through PayPal. All prices and figures are listed in U.S. dollars.
Return Policy All orders are nonrefundable. Damaged or defective products may be exchanged for a replacement.
Account policy Furniture Protection Connection, Inc. reserves the right to de-activate or remove any user accounts provided at fpconnection.com without a notice if user has provided wrong information or violated common Internet policies, or if the account has been inactive for more than 60 days.
Contact Us If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at 888.818.3229 during office hours (9 a.m.-5:30 p.m. EST).
Our mailing address is: 1445 Londonderry Drive, Woodstock, GA 30188