Privacy, Shipping, Billing, Return Policy, Terms of Use & Contact

Furniture Protection Connection, Inc. is committed to maintaining your trust and confidence.
Furniture Protection Connection, Inc. will not send you email that you have not agreed to receive. We may periodically send you email announcing news and event information. If you choose to supply your postal address in an online form, you may receive mailings from us as well.

No Sharing of Personal Information Furniture Protection Connection, Inc. never sells, rents, leases or exchanges your personal information with other organizations. Furniture Protection Connection, Inc. assures you that the identity of all who contact us through this website will be kept confidential. Furniture Protection Connection, Inc. may occasionally send mailings on behalf of other organizations or ministries when their interests align with Furniture Protection Connection, Inc.

Security Furniture Protection Connection, Inc. is committed to ensuring the security of your personal information. Furniture Protection Connection, Inc. collects information that is necessary only to process an order. All orders are processed through PayPal. All account information collected on this web site is stored on PayPal’s secure site and is not available to the Furniture Protection Connection, Inc. computers, other than shipping and email information.
Your information collected for PayPal’s secure online payment system is governed by the PayPal Privacy Policy. PayPal requests information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used by PayPal for billing purposes and to fill your orders. If they have trouble processing an order, they will use this information to contact you by email.

Cookies From time to time, we may send a “cookie” to your computer. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. A cookie can’t read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our sites, or to identify which areas of our network of websites you have visited (i.e., e-commerce sites). We may use this information to better personalize the content you see on our sites.
Many websites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other websites may be diminished and some features may not work as intended.

Shipping Policy Most orders are shipped within 3 business days. All orders are shipped via USPS, DHL, FedEx, UPS or comparable carrier. Processing time of your order can vary from 3-14 days depending on product availability. Orders shipped by ground service average 4-10 business days from date of order to reach their destination. Additional charges may apply depending on weight. We will notify you of any additional charges before shipping. When calculating actual ship date, please do not count Saturdays, Sundays or federal holidays. Neither UPS nor DHL will ship to P.O. Boxes. Please include a complete street address for all orders. If ordering internationally, any taxes, customs, or related fees will be your responsibility at the time of receipt.

Billing Policy We accept Visa, MasterCard, Discover, and American Express. All online orders are processed through PayPal. All prices and figures are listed in U.S. dollars.

Return Policy All orders are nonrefundable. Damaged or defective products may be exchanged for a replacement.

Account policy Furniture Protection Connection, Inc. reserves the right to de-activate or remove any user accounts provided at fpconnection.com without a notice if user has provided wrong information or violated common Internet policies, or if the account has been inactive for more than 60 days.

Contact Us If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at 888.818.3229 during office hours (9 a.m.-5:30 p.m. EST).
Our mailing address is: 1445 Londonderry Drive, Woodstock, GA 30188

Complete Protection

Upholstered Sofas, Sectionals, Easy Chairs, Draperies, Dining Room Chairs, Throw Pillows, Fabric Wall Coverings (Tapestries), Waiting Room Chairs, Office Furniture, Yacht and Automobile Interiors, Rugs and Carpets.